Privacy Policy

How we collect, use, and protect your information

Effective Date: June 15, 2026

Rise Heal Thrive Wellness Group, Inc. ("RHTWG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our programs and services.

Information We Collect

We may collect the following types of information:

  • Contact information you provide voluntarily, such as your name, email address, and phone number when you fill out a form, request support, or contact us directly
  • Donation information, including payment details processed securely through our third-party donation processor (Zeffy)
  • Program participation information, such as intake forms and session attendance records, shared directly by you or a program participant
  • Website usage data collected automatically, including IP addresses, browser type, pages visited, and time spent on the site through standard web analytics tools

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and connect you with appropriate support resources
  • Process donations and provide donation receipts
  • Administer programs and track service delivery
  • Send occasional updates, newsletters, or program announcements (you may opt out at any time)
  • Improve our website and services through anonymized usage data
  • Comply with applicable legal requirements

How We Protect Your Information

We take the protection of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

RHTWG does not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing Your Information

We do not share your personal information with outside parties except in the following limited circumstances:

  • With trusted service providers who assist us in operating our website or conducting our programs (such as our donation processor), who are bound by confidentiality obligations
  • When required by law, such as in response to a valid legal request or court order
  • To protect the rights, safety, or property of RHTWG, our participants, or the public

Cookies and Tracking

Our website may use cookies, small data files stored on your device, to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the site may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and our donation processor. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Opt out of promotional communications at any time by contacting us or using the unsubscribe link in emails

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions about this Privacy Policy? Contact us at info1@rhtwg.org or call (844) 983-3500. You may also write to us at: Rise Heal Thrive Wellness Group, Inc., 807 S Decatur Blvd, Las Vegas, NV 89107.